Professional and Personal Development at MY: A Shelf Study

One early morning in March 2020, I was on my way to our Sakata School to interview Chris about his five years at MY which, unfortunately, were coming to a close. It was bitterly cold outside, snowing so hard that I had to drive 20 km/h just so I could see 20 meters ahead. It was a Monday, an official day off, I was just getting over a small cold that I had for a good while, so with all the factors combined I think it’s needless to say, I did not want to be at the school. I would much rather lie down and degenerate under my fluffy blanket with a smartphone in my hands looking at owl pictures and memes.

I opened the door of the school with a fair few filthy words directed at the weather and saw Chris looking pensively at a massive cardboard box with a picture of a bookshelf on it. After greeting Chris, I inquired about the box in my customary expletive manner, and he simply shrugged and said: “I figured we needed some more space to store the new Extensive Reading books that we’ll purchase later this year”. The notion surprised me. Why, I wondered, was someone that was leaving their workplace for a new exciting adventure bother themselves with prospects for the future of their previous place of employment? Regardless, while I was setting up, Chris unpacked the box and the conversation began.

Chris has a rich experience of living and working in Japan. He used to be an ALT working for a dispatch company for five years before joining MY. “There was little opportunity for professional growth outside the classroom”, said Chris while glancing at the incomprehensibly Swedish manual, figuring out how to put the bloody thing together, “I did two years of off-site kindergarten lessons and received no training on how to do it at all”. After getting tired of not having any fun or opportunities to grow, Chris moved to MY in 2015. A former employee of MY, Pat Conaway, who later moved on to teach at a university, remembers Chris’ first days at MY. “Chris used a lot of songs with his Finding Out classes”, Pat said. “Up until then almost everyone ignored the music CD with Finding Out, but after he demoed using songs with Finding Out activities other teachers started using the songs too”.

Even as a new teacher, Chris was able to change his far more senior co-workers’ attitudes towards songs in the book, starting as he meant to go forward at MY. “When Chris first started, he was still a very fresh teacher despite having worked as an ALT for a couple years before joining MY”, says Melissa Ng, the former head of the Professional Development team and the current manager of the Kansai schools. “However, he made a solid effort to get advice from veteran teachers and attend professional development events, such as PanSIG and ETJ”.

Chris’ drive for professional development organically led him to joining the Professional Development team at MY in 2016. “I wanted to grow as a person”, said Chris. “The job was challenging and yet I enjoyed the nice, friendly atmosphere and the autonomy it gave me”, said he while putting two pieces of the shelf together. Melissa also recalled that with time, Chris started to take on other leadership responsibilities at MY by actively creating better connections with the local communities, teaching lessons at community centers which eventually led to the opening of our Tsuruoka school. Ryan Hagglund, the CEO of MY, mentions that he appreciated not only Chris’ leadership skills, but also his honesty. “One thing I always appreciated about Chris was that he wasn’t afraid to tell me his thoughts on things”, said he. “I remember one time when after a conversation we had, he felt a little discouraged by something I had said. He contacted me later in the day to talk and let me know how he had felt after our conversation. This honesty and willingness to tell me how he viewed things was invaluable”.

Chris’ ability to be honest about everything was in fact, one of the first things I noticed about him. I joined the PD team the year Chris took over the role after Melissa went to Kansai to manage our schools there. During one of the weekly meetings, he criticized a staff member’s work attitude, which I thought was fair at the time. However, a week later Chris apologized for saying those words “because it’s unfair to criticize someone when they are not there to defend themselves”, and I realized that he was absolutely right, that his words were wrong, but because he admitted to being wrong first I did not feel upset at him. Myself being still somewhat a child in the world of adults, felt shocked by his accountability and willingness to accept the blame even if no one was pointing their fingers at him.

Looking at the mostly assembled shelf, Chris moved onto sharing his future plans with me. “From April, I am planning to study computer science for two years and work as a part-time English teacher”, said he while putting the finishing touches on his masterpiece. He was excited to move on to his new adventure but he shared how grateful he was for the experiences he got while at MY. “I acquired leadership skills and an appreciation for time management and planning”, indeed, skills that are essential for the leader of the PD team.

Looking back, Chris was quite content with his work at MY, but “long drives to Nairiku royally sucked”, chuckled he. In the world of ass-kissers, Chris was a refreshing tool of brutal honesty mixed with a dazzle of the good old British sense of humour. “I also appreciate Chris’s sense of humor”, added Ryan. “His wife was apparently surprised by it, however. One time he and I were talking on the phone while he was driving with his wife. After the conversation, his wife apparently chastised him saying, ‘You talk to your boss like that? You might get fired!’” Chris is a serious educator, but I’m also glad for his sense of humor”, concluded Ryan.

Chris took a step back to admire his completed bookshelf and after a contented smile, I watched him stroll away to do yet another chore. I suddenly came to a realization that Chris’ behaviour made perfect sense. That is what he did. He cared about things, even if it was not “his job” per se. I have heard the “it’s not my responsibility” line so much that if I got paid a dollar for it I’d be the richest person in Japan. Apathetic, passive people plague everyone around them with their conscious decision not to act. Negativity spreads around way faster than positivity, and people that give in to apathy destroy companies, societies, countries, and the world in the end.

Chris though is different. His empathy, genuine care for people and ability to see situations from everyone else’s point of view and ability to admit his wrongdoings, made him extremely easy to get along with. For MY, Chris leaving was, dare I say it, a huge loss, but whichever path he chose afterwards, whichever employer he works for now, has gained a tremendous amount of professional attitude and enthusiasm. As the current leader of the Professional Development team, I understand that filling Chris’ shoes is a monumentally difficult task, but having had him as my example of how to lead with compassion and love, I hope that one day I will deserve the kind words that people still remember Chris with.

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On Adaptability

Two years of teaching… Finally, the almost constant feeling of panic and uncertainty about my lessons has been replaced by something that from afar, resembles confidence. Finally, I know the curriculum (well, more or less), I’ve taught all the books at least once, I’ve kept most of my classes from last year and I’m familiar with every school and advisor. After two years of having worked at MY I’ve gained enough expertise to try and sail by myself, fix the mistakes I’ve made over the course of two years so I won’t repeat them again, and I will be able to reinforce my strong teaching skills. I’m ready! I’m ready! Let’s nail it!

And then someone ate a bat!

Moving to remote lessons was devastating to my confidence. Yet again, I’ve come back to the square one, back to March of 2018 – having no clue about what I’m doing. It is terrifying, really, to have an enormous amount of expectations put on you and you feel that you just can not carry it all. The first day of remote lessons went disastrously bad. A myriad of technical issues, crappy sound quality, lessons being too teacher-centered, inability to do proper error correction, regular silence as a response to my question… To me, an obsessive-compulsive perfectionist, this was too much. After coming back home I just wanted to let it go and forget about it, but I couldn’t. Suddenly being stripped of my strengths and ripped out of my comfort zone made me feel powerless and forced me back to the lesson-conscious Alina.

However, as weeks went by I started to feel better. Lessons went way smoother, and my students’ smiles returned to their faces. Wondering what happened I started to reflect on the first week of teaching lessons remotely, and I found a simple answer.

Adaptability.

One of my favourite books from this year so far “Life of Pi” by Yann Martel has this amazing quote in it: “All living things contain a measure of madness that moves them in strange, sometimes inexplicable ways. This madness can be saving; it is part and parcel of the ability to adapt. Without it, no species would survive.”

Why is adaptability so important in the current uncertainty? Adaptability matters because being able to restructure to new circumstances and do necessary self-correction is one of the things that separate people and organizations of the past from the people and organizations of the future in our hyper-globalized world. An English school can easily fold its wings and shut down for several months because they can’t swiftly adapt to the unfolding events since it’s easier to wait for the “whole thing to blow over”. Another English school though can quickly reassess the situation and figure out the best a possible solution to the existing problem not only for the business side of things, but also for the clients.

In fact, this almost a buzz-word now, adaptability, is what I think separates MY’s teachers from those who don’t make it here. On this note, the list that Professional Development and Hiring Teams made together that talks about the kinds of teachers we are always on the lookout for, adaptability came first. Of course, one can come with a phenomenal amount of teaching experience, a great CV and yet fail miserably in a student-centered classroom. Another person though, even with zero teaching experience and straight out of college can still make a difference and blow us all away. The key to this, I think, is being able to see the environment around you and adapt to it.

I don’t know how many more people are doing this weird thing that I do, but often, when I look back at some traumatic and difficult experiences of my life, I remember them with warmth and gratitude. Being severely bullied in high school was a horrendous experience, but now thinking about it does not hurt anymore. In fact, it makes me feel grateful since it has shaped me and made me myself, and, to be frank, maybe precisely as a result of this I made it all the way here. Even the Japanese driving school that I attended last year brought me so much stress and anxiety because learning how to drive with my limited Japanese skills and awful sense of direction was one of the greatest challenges I’ve ever faced. Nevertheless, now I remember that time with so much affection I sometimes wish I could go back and experience it all over again. I think, in the end, I adapted to most challenges in my life and ultimately feel beholden to those trials as a source of continued self-improvement.

I hope in a few months I will feel grateful about the remote lessons too.

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Changing my mindset – Silence

(Me)                    – “What is it?

(Students)         –
(silence)

(Me)                    – “Do you know what is it?

(Students)         – (silence)

A very familiar situation, isn’t it? Regardless of the situation, whether it’s a language school classroom or our day-to-day life, not getting an answer to your question is upsetting, annoying and, truth be told, sometimes infuriating. Especially in a teacher-centered classroom not receiving an answer can be seen as straight up disrespectful and rude, or worse – as a sign that your students are absolutely clueless.

Or are they? That’s what I noticed when I joined MY. Sometimes,
after presenting a new topic I realised that instead of a wave of different
responses and answers I got only silence. And, as human beings, we hate when
silence falls upon us. Have you ever been on a date that suddenly went silent
and you wished that you were anywhere but there? At first, that’s exactly how I
felt. Thinking that this grammar target is the easiest in the world I hadn’t
been prepared for my students’ silence. Upon encountering this, our first
instinct is to avoid the situation – scrap the activity, move on to something
else, hoping that the second attempt later in the class would me more
successful.

However, after several months at MY I noticed that sometimes I
used to get a different kind of silence. Not the desperate, students trying to
avoid looking in your eye’s kind of silence (“not Slytherin!”). No, there was
something special. This was a curious, hungry silence of someone who knew
exactly what was going on, but wasn’t sure how to express their feelings.

Allow me to give you an example.

In one of my elementary school 2nd grade classes we started to study occupations, and the first question we were supposed to learn is “What do you do?”. Excited, I sat down with my students and “accidentally” asked them “What do you do?”. Being MY’s loyal students, my kids immediately asked me “What do you do, Alina?”, to which I proudly announced “I’m a teacher! “.

And then silence fell upon us.

Concerned, at first, I felt that maybe they didn’t understand the
question, and maybe I should either make myself clearer or do another activity,
allowing them to think over this new mysterious grammar point. But a few second
later I saw that students, instead of avoiding my eyes, were actively looking
for answers by looking at me and at each other curiously. That second a very
simple truth for an experienced teacher suddenly hit me.

What if they don’t know how to say “student” in English?

What I did was I gave them several examples. Smiling
mischievously, I asked my students

(Me)- “What’s “hon” in English?

(Students)- “It’s book”.

(Me) – “Hm, I see. What’s baggu in English?”

(Students) – “It’s bag.”

(Me)-” Hm, I see. What’s….

(Students)- “ALINA WHAT’S GAKUSEI IN ENGLISH??”

And at that moment I felt badass like never before. And, because this knowledge was obtained through a hard thinking process where students were allowed to think things through, and got the answer only after asking other follow-up questions, I realised several months later that this knowledge was retained by them. Even last year, when I just joined MY, some of my classes didn’t keep this knowledge and we had to recycle it way more frequently than I’d wished, and yet with this class even after a long time they were still able to ping-pong “I’m a student” to your “What do you do?”.

Becoming more comfortable with silence is one of the most
fundamental changes I’ve experienced since joining MY. In fact, I might say
that I Mia Wallaced myself – now I’m able to shut up for a minute and
comfortably share silence knowing that my students are figuring out the answer,
making sure that this knowledge gained after some elbow grease will stay with
them and go into their long term memory.